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F.A.Q

what's the currency on our website ?

US dollar !

How long will my order be processed and delivered?
After receiving your order, it will take 1-2 working days for us to prepare your packages and then send to you by via EMS. Normally, you will receive your product within 5-7 Business days.

How can I check the status of my order?
Each orders you made have a order number in our website, you can check the infos in our website for the tracking number that  we sent. Customer can check the package detail information from EMS Website, Click
HERE to visit the EMS website. Package May need 48-72 hours to be shown up in the EMS website after we have sent out. If you can not check the package information from the EMS website, please CONTACT US.

How to  place the order?
It is easy and safe to place the order. Once you have chosen the items you would like to purchase, add it in your shopping cart. Then follow the directions of checkout process.

Do you deliver your products worldwide?
Yes, we deliver our products worldwide. However, some countries or areas may need extra shipping fees to deliver the packages,if you do not sure the postage, you can contact our service department.

When you check out your order and found no Shipping method for choose ,that means the shipping maybe can't send through EMS, In this case, you need contact us to get the detail shipping cost of DHL or UPS.


What methods of payment do you accept?
There are four ways of paying:
1.Credit card payment method (Visa & Master Card ),
2.   Money Gram. If you buy some items for one time, we suggest you to using this way.(Cheaper and faster payment)

3. T/T(Bank Telegraphic Transfer),it may need about 3-4days for it clear, so if you do not very hurry, you can choose this as the payment method. (lowest cost,but slow)

How is Privacy Policy ?

We use the information you provide about yourself when you place order or any other request only to complete that request at your satisfaction. We do not share this information with outside parties except to the extent necessary to complete that request. We do the same to the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.So you can feel much safe to leave your detail information when you place order

DROP SHIPPING

We can free drop shipping for you , if you are reseller, you only need to order online from our website, and leave your customer's address, then we will send the shoes to your customers without any info about us. then will email you the tracking No.

 
What should I do if I have more questions about my purchase?
If you have any questions about your purchase, welcome to contact us via email or live chat support. if live support offline, you can submit your ticket there.

 

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